User Guide:Monitoring Windows Systems
From Netmon
Netmon can monitor your Windows services such as IIS, FTP, or any other program that runs as a Windows service.
This is done using SNMP, so first you must configure SNMP support on your Windows system. This can be done as follows:
Part I - Enabling SNMP support on Windows 2000/XP/2003 Hosts
If you have already enabled SNMP on your Windows system, you can skip this step.
1. Click Start > Control Panel > Add/Remove Programs.
2. Select the Add/Remove Windows Components button.
3. Ensure that the Management and Monitoring Tools option is checked.
4. Click Start > Control Panel > Administrative Tools > Services. Locate the service called 'SNMP Service' and make sure it is running.
5. Right click the SNMP Service and select the Properties option.
6. Select the Agent tab and make sure all the services are checked.
7. Select the Security tab, where you can configure the community string, and which hosts SNMP will accept requests from. (Be sure to make a note of this community string. You'll need to provide it to Netmon later.)
8. Click the OK button.
9. Restart the SNMP service, by right clicking on it and choosing Restart Service.
Part II - Monitoring a Windows Service in Netmon
Now that SNMP is running on your Windows server, we can now configure Netmon to monitor Windows services. This is done through the Devices section, as follows:
1. Click the Devices button in the Netmon top toolbar.
2. Add the Windows device to your SNMP device list, if it is not already present. (See Adding a New SNMP Device for more information). Be sure you specify an appropriate Windows dashboard.
3. In the Device Explorer, click on the Windows device. This will bring up its dashboard, where you will be able to see various pieces of information for the target system. You will also see a section called Services Summary. Click on the link below the header to see a list of Windows services [1].
4. Locate the service you wish to monitor, and click the Add Tracker button: (
)
5. Enter the Label you wish to use for the tracker. Netmon will pre-fill the OID value here (svSvcOperatingState) but it is a good idea to over-write this label with the name of the service you are monitoring.
6. Choose how often you want it to sample (Sample Every), whether you want this tracker logged or not, and check off Display on Home Dashboard if you would like this tracker to appear as a Dashboard on your home screen.
7. Click Add Tracker to finish.
8. Now that the tracker is added, we can attach an alert onto it to send us emails when the tracker value changes. To do this, select OID Trackers under the device in Device Explorer and click Alerts next to the tracker we just created. Windows uses the following values for service status:
-1 = not present or not running 1 = running 2 = continue pending 3 = pause pending 4 = paused
9. Here you can set up your alert. Enter a Label for this alert and select a Recipient and the Media Type by which to send the alert. Enter a Value Threshold of 1, and select Comparison Expression to be 'Not Equal'.
10. Click Add Tracker to finish.
11. Your alert is now set up. You should receive an alert when a Windows Service stops running.
- ↑ Don't see this header on your device dashboard? It is most likely that you have not associated the correct Windows dashboard to the device. See Device Dashboar for more information on assigning a dashboard to your device.
Modifying an Existing Windows Service Tracker
To edit the tracker, click the Edit link next to your tracker in the list of OID Trackers for that device.
Note: It is not possible to edit existing alert parameters. To modify an alert, you must delete it and create a new one.
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